Crossland Colorado Springs - Airport

Crossland Colorado Springs - Airport

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Crossland Colorado Springs - Airport Reviews

Guest reviews are submitted by our customers after their stay at Crossland Colorado Springs - Airport

Guest reviews

• Crossland Colorado Springs - Airport
  2.810

  Nothing. I am very upset.

  Very dirty room, bugs, unprofessional, dirty staff, everything smelled of pot, even in our "non-smoking room". We had to be moved to another room, which wasnt any better.

• Crossland Colorado Springs - Airport
  3.210

  I can say, I did enjoy the Toms of Maine toothpaste sample and the bed was comfortable.

  I made reservations on Wednesday, July 27, 2016 for a one night stay at the Crossland Economy Studios in Colorado Springs for $82.21, but was charged $82.68. Website stated check-in is at 3pm and check-out is 11 am., that there was cable, HBO, iron & ironing board and dining & cooking utensils provided. Sounded good. I arrived around 6:15pm and was informed that my room wasn't ready yet. Argh. It's 3 hours AFTER check-in? It had been a long day for me and I just wanted to get in the room, turn on the tv, eat my supper and relax. Checking me in took quite awhile as she was very busy with phone calls and other customers. I even said with a smile when i walked into the office "business is good!" By the time we were finished, she had given me Room 241. I went to my car, drove to closest elevator and proceeded to pack myself down, as I only wanted to make one trip. Ugh. Imagine my surprise when I opened the door to Room 241 and a man was on the bed! I immediately called the front desk and she told me that no one should be in there. I said he's standing right here showing me his paperwork, paying for Room 241 for one week. She said she would be right up. Argh. Once there, she told me to go wait in the office and that she was sorry. Argh. The small office had even more clients in it now, but there was another person helping her. I got Room 204. Opened the door....all good....meaning, no one else was in the room. Unpacked and settled in to enjoy some cable and HBO. TV WOULDN'T WORK! Really? Seriously? I called the front desk and told her.....the remote doesn't 'talk' to the TV, BUT MAINLY THE TV DOESN'T WORK! It has electricity, but there are no channels...just black and white fuzz buzz. She said she would come up as soon as she could. I knew that it wouldn't be very soon, so tried to just enjoy my supper and find something to read.

• Crossland Colorado Springs - Airport
  9.610

  Safety

• Crossland Colorado Springs - Airport
  2.810

  Nothing. The room smelled like urine. The bedcovers were stained and thin. The "suite" was just a bed and a microwave.

  Everything. Clean the room, put more people at the front desk so I don't have to stand and wait while the only employee answers the phone over and over. Enforce smoking policies so I don't get smoke blown all over me everytime I enter the building.

• Crossland Colorado Springs - Airport
  2.810

  Nothing. The entire place smelled like smoke and urine. Nothing was clean. And the "suites" consisted of one room with a bed and a microwave. The bathroom didn't even have doors.

  Everything. The room was so full of cigarette and other smoke that we couldn't breathe.

• Crossland Colorado Springs - Airport
  5.010

  Light by bed did not work, Tv remote did not work. Security of door was questionable.

• Crossland Colorado Springs - Airport
  7.810

  Bedspread was dirty

• Crossland Colorado Springs - Airport
  2.410

  Nothing, absolutely nothing

  Everything. One of the rooms smelled like dog urine the others were dirty. There was blood on the sheets and curtains. I know you get what you paid for but this place was beyond over priced. The only reasonable people who would want to stay here are drug addicts high off their butt.

• Crossland Colorado Springs - Airport
  2.410

  Room smelled like pot! Staff was rude! Security was so bad we couldn't even get food delivered!

• Crossland Colorado Springs - Airport
  3.210

  The facility only changes towels every friday. This is very unsanitary. The sheets were dirty. I would not recommend this facility to anyone...

• Crossland Colorado Springs - Airport
  10.010

  Great Price! Great Value! Clean Rooms, No smoking Weed! Yeah!!! Amazing Mountain Views on 3rd floor, Elevator, Great friendly staff, We have been staying here for over 4months. And it keeps improving all the time! Easy access to I-25. Highly Recommend!!! :-)

  Couldn't stay longer!!!

• Crossland Colorado Springs - Airport
  3.210

  This was the worst motel I have ever stayed in. Room was dirty, beds were hard. We reserved a double bed room and they only have us two towels. The ac barely worked. Was in a shady neighborhood. I will never stay there and will discourage everyone I know to not stay there.

• Crossland Colorado Springs - Airport
  3.810

  The kitchenette

  Could of been more affordable as well as honesty from the staff. They kept our deposit because room and towels were dirty which if they would give us more than one set of towels the whole week eyeliner would of came out...

• Crossland Colorado Springs - Airport
  3.810

  Hot water. They refunded my money.

  I have never stayed in a nastier place. The room smelled awful. The hinge on the door lock was broken. The refrigerator ruined all our food. After taking a shower, I walked across the stained and dirty carpet and the soles of my feet turned brown. The hotel had no ice machine. The comforters were stained and smelled awful! I never knew hotels this bad even existed!

• Crossland Colorado Springs - Airport
  2.810

  Leaving

  The place is a pig sty, no human should stay there , they should pay the guests to stay there- an absolute discrase.